Privacy Policy
Effective Date: March 20, 2026 | Last Updated: April 14, 2026
Crea.AI ("we", "us", "our") respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our AI-powered creation platform.
1. Information We Collect
- Account Information: Email address, name, and profile picture when you sign in via Google OAuth.
- Usage Data: API calls, model usage, task history, and credits consumption.
- Payment Information: Transaction records processed through PayPal or USDT (TRC20). We do not store credit card numbers or wallet private keys.
- Technical Data: IP address, browser type, device information, and access logs.
2. How We Use Your Information
- To provide and maintain our AI generation services
- To process payments and manage your account balance
- To send important service notifications
- To improve our platform and user experience
- To prevent fraud and ensure platform security
3. Data Sharing
We do not sell your personal information. We may share data with:
- AI Model Providers: Your prompts are sent to upstream AI services for generation. We do not share your identity with them.
- Payment Processors: PayPal for fiat payments; blockchain networks for USDT transactions.
- Legal Requirements: When required by law or to protect our rights.
4. Data Security
We implement industry-standard security measures including encryption, access controls, and secure API communication (TLS/HTTPS). All sensitive tokens and API keys are stored server-side only.
5. Data Retention
- Account data: Retained while your account is active
- Task history: Retained for 90 days
- Generated content: Available for download for 7 days after generation
- Payment records: Retained for legal and tax compliance purposes
6. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at [email protected]
7. Cookies
We use essential cookies for authentication and session management. No third-party tracking cookies are used.
8. International Data Transfers
Your data may be processed on servers located outside your country. By using our services, you consent to this transfer. We take measures to ensure your data is treated securely regardless of location.
9. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this policy. Changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.